570ms believes the best digital entertainment is entertainment that is safe, controlled, and does not disrupt your life. This page provides all the tools, guidance, and help resources you need to play responsibly on the 570ms platform.
Every self-control tool on 570ms can be activated directly from your account settings or through customer support – no questions asked, no judgment, and completely free of charge.
Set the maximum deposit amount you are comfortable with for each day, week, or month. Once this limit is set on the 570ms platform, our system automatically rejects any deposit that exceeds it – no exceptions. Limits can be reduced immediately, but increases require a 7-day waiting period for your protection.
In addition to deposit limits, 570ms allows you to set a maximum net loss limit for a specified period. Once your losses reach the set limit within the relevant session, day, or week, the 570ms platform automatically blocks access to gameplay until that limit period expires – protecting you from impulsive decisions you may later regret.
Set a daily playing time limit on 570ms – for example, a maximum of 2 hours per day. Once the time limit is reached, the 570ms system will issue staged alerts at 15 minutes, 5 minutes, and 1 minute before the session is automatically ended. This feature helps you maintain a healthy balance between digital entertainment and everyday life in Malaysia.
Need a short break from playing? 570ms offers cooling-off periods of 24 hours, 7 days, 30 days, or 6 months. During the break, your account is fully frozen – you cannot log in, make deposits, or play. Your cash balance remains safe and will be accessible again once the break period ends.
If you feel you need to stop online gambling entirely, 570ms offers a permanent self-exclusion option that takes effect immediately. Once activated, your account is permanently closed and 570ms will not accept any request to reopen an account from the same individual for a minimum period of 5 years. This is the most powerful tool we offer.
570ms sends automated notifications to members when they are approaching their deposit or time limits, when their playing patterns change abruptly, or when a session exceeds an unusually long duration. These notifications are delivered via SMS to their registered Malaysian mobile number and as in-platform alerts.
Gambling addiction develops gradually and often goes unnoticed until it becomes serious. Recognising the early warning signs is the most important step in getting help at the right time. Please read through the list below honestly and with an open mind.
Answer the questions below honestly. If you answer "YES" to 3 or more questions, we encourage you to contact a helpline or use 570ms's self-control tools right away.
The process of activating self-control tools at 570ms is designed to be as simple and quick as possible – because we understand that when you need these tools, you need them right away.
Log in to your 570ms account using your registered Malaysian phone number and password. All self-control tools are accessible directly from your account panel.
Click the profile icon at the top right corner of the 570ms platform, then select "Account Settings" followed by the "Responsible Gaming" tab to view all available options.
Select the type of limit you wish to set – deposit limit, loss limit, time limit, or break option. Enter your desired limit value and duration, then click "Save Settings".
The 570ms system sends an OTP to your registered Malaysian mobile number for verification. Once the OTP is confirmed, the setting takes effect immediately and cannot be overridden or bypassed.
If you have any difficulty activating the self-control tools, or if you would prefer not to handle it yourself, the 570ms support team can activate them for you immediately via live chat or email at [email protected]. Such requests are prioritised and processed in under 5 minutes.
This Responsible Gambling page outlines the policies, tools, and commitments 570ms towards the wellbeing of every Malaysian player. We believe that good digital entertainment is entertainment that is controlled, informed, and free from negative impacts on your financial, family, or social life.
Effective Date: 1 January 2026 | Helpline: 1800-22-5262 (free, 24 hours) | Email: [email protected]
At 570ms, we have a very clear view of what "responsible gambling" means. Playing at an online casino — whether it's slots like Mahjong Ways, Live Casino games like VIP Baccarat, or dice games like Super Sic Bo — is a form of entertainment. Like all other forms of entertainment in Malaysia, it should be something you enjoy within comfortable limits, not something that takes over your life.
Gambling problems arise when the line between entertainment and addiction becomes blurred – when money meant for the family's basic needs starts being used for gambling, when time with family and friends is replaced by hours spent playing slots on a phone screen, or when someone begins lying to their loved ones about their gambling activity. 570ms takes seriously its responsibility to ensure that our platform does not become a catalyst for these issues.
This philosophy means 570ms actively provides tools to help players manage themselves, actively trains its support team to identify and assist players who may be struggling, and actively promotes a healthy gambling culture within our Malaysian player community — even if this means forgoing some short-term revenue as a result of limits set by players.
570ms provides a comprehensive and flexible limit control system for all members. Here is a full breakdown of each available limit type:
For players who feel they need a break from gambling — whether for personal reasons, temporary financial pressure, or simply as a precaution — 570ms offers a comprehensive range of self-exclusion and cooling-off options:
During any active break or self-exclusion period, 570ms is committed to sending no marketing or promotional communications to the affected user. This includes promotional emails, bonus notifications, and remarketing across all channels. We will not attempt to lure you back while you are taking a break that you yourself have chosen to take.
570ms takes the protection of children and minors extremely seriously. Our platform is EXCLUSIVELY for individuals aged 18 and above, and we enforce multiple layers of age verification to uphold this limit:
We encourage parents and guardians in Malaysia to use available parental control software to restrict children's access to online gambling sites. If you find that someone under your care has accessed the 570ms platform, please contact us immediately at [email protected] and we will take immediate action, including account closure and the refund of any deposits made.
Gambling addiction is a medically recognised mental health condition worldwide, including in Malaysia. It is not simply a matter of willpower or a character flaw – it is a condition involving neurological changes in the brain that make it extremely difficult to stop without proper support. This understanding matters because it means individuals facing gambling problems deserve compassion and support, not judgment or shame.
According to research conducted in Malaysia, several risk factors increase the likelihood of a person developing a gambling problem, including:
570ms reminds all members that gaming on our platform — including all video slots, Live Casino, and other games — is based entirely on chance. Wins cannot be guaranteed or predicted by any system or strategy. Every slot spin, every baccarat hand, and every dice roll in Super Sic Bo is an independent event, unaffected by previous outcomes.
If you or someone you know is struggling with a gambling problem, please know that help is available and that reaching out is a sign of strength, not weakness. The following support resources are available in Malaysia:
One of the most practical steps you can take to ensure your experience at 570ms remains healthy entertainment is to prepare a clear playing budget plan before you start. Here is a practical guide we recommend to all Malaysian players:
570ms encourages all players to adopt this disciplined budgeting approach. It not only helps you play responsibly, but also makes your winnings feel more rewarding and enjoyable — because they come from controlled, purposeful gaming sessions.
570ms's commitment to responsible gaming goes beyond simply providing passive tools that wait for players to use them. We also implement proactive enforcement policies to identify and assist players who may need support:
570ms does not accept deposits from individuals who have activated self-exclusion, even if they subsequently change their mind and request to cancel the exclusion within the designated period. This is a firm line that will not be crossed, and our team is trained to hold that position regardless of the circumstances or reasons given by the player. Your long-term wellbeing will always take precedence over any short-term transaction.
Ask any experienced player in Malaysia and they will tell you the same thing: the key to a enjoyable and sustainable online casino experience is discipline. Not sophisticated game strategies, not complex betting systems, and not the belief that you know when your lucky streak is coming – discipline in managing your budget, your time, and your expectations is the one thing that truly separates players who enjoy this form of entertainment long-term from those who eventually run into trouble.
570ms understands this deeply, which is why we invest so much in developing self-control tools that genuinely work – not merely to meet legal requirements or project a positive public image, but because we truly believe that a responsible online casino platform is one that helps its players gamble more wisely, not one that exploits human vulnerabilities for short-term gain. Every time a player uses 570ms's self-control tools and successfully keeps gambling as a healthy form of entertainment in their life, we consider that a success for our platform.
The reality of casino gaming is straightforward: the house (the casino) always holds a long-term mathematical advantage in every game. This is not a conspiracy or a scam — it is basic, transparent, verifiable mathematics. The RTP (Return to Player) for slots at 570ms such as Mahjong Ways, Fruit Mania, Triple Pandas, or Samurai Drama typically falls between 94% and 97% — meaning that for every RM 100 wagered in aggregate by all players, the platform pays back between RM 94 and RM 97 in winnings. This 3% to 6% difference is the "price" of entertainment you pay — much like a movie ticket or a restaurant dinner that you pay for the experience, not to get back more than you spent.
Understanding gambling as an "entertainment cost" is key to healthy play. When you go to the cinema and watch a film you didn't enjoy, you don't wait outside for the next screening just to "get your money's worth" from the ticket. You accept that you paid for an experience, the film wasn't what you expected, and that's the risk you take when choosing entertainment. The same mindset should apply when playing at 570ms – you are paying for the thrill of the gameplay, the quality of the graphics, and the possibility (not the guarantee) of a win. When your session budget runs out, your experience ends – with your dignity intact and no regrets.
One often-overlooked aspect of responsible gambling is the importance of regular breaks and rest. Research into the psychology of gambling shows that the human brain tends to make increasingly poor decisions during long playing sessions without breaks — a phenomenon known as "decision fatigue". The longer you play without stopping, the weaker your ability to make rational betting decisions becomes, and the greater the likelihood that you will place larger bets than intended or continue playing longer than planned. The daily session time limit tool at 570ms is designed specifically to address this by ensuring you take the breaks you need, even at times when you may not feel you need them.
For players who enjoy gaming while watching Malaysia Super League or EPL football on weekends, or following national badminton matches, 570ms reminds you that the combination of sporting passion and gambling activity can sometimes be a dangerous mix. The heightened emotions that come with watching your favourite sport can influence your betting decisions in ways that aren't always rational. In such situations, the per-round betting limit tool at 570ms can help you enjoy both sports entertainment and casino gaming without letting emotions dictate the size of your bets.
In closing, 570ms wants to make clear that we genuinely care about the wellbeing of every player in our Malaysian community. If you feel that something is off about the way you or a loved one is approaching gambling – don't wait until the situation becomes a crisis. Reach out to us, call the national helpline at 1800-22-5262, or speak to a doctor. Early action is always the most effective action. The 570ms platform and our Malaysian player community are at their best when every member plays happily, safely, and within limits that allow them to enjoy this form of entertainment for the long term, alongside the people who matter most in their lives.
Answers to the most frequently asked questions by Malaysian players about the 570ms responsible gaming programme.
Set a daily, weekly, or monthly MYR limit from your account settings
Limit your daily playing hours – sessions end automatically once the limit is reached
Freeze your account temporarily or permanently – takes effect immediately
Create a free 570ms account today and enjoy over 2,500 games with complete peace of mind – backed by best-in-class self-control tools that keep your gaming experience fun and responsible at all times.
Free self-control tools · Limits can be set · Instant self-exclusion · 18+ only
All games on 570ms are EXCLUSIVELY for individuals aged 18 and above only. Gambling can be addictive – please play within your means and make use of the free self-control tools available in your 570ms account. If you or someone you know needs help, contact National Problem Gambling Helpline: 1800-22-5262 (free, 24 hours). Also read Terms & Conditions and Privacy Policy for more information.